SITEMAP GR EN
Customer Service
Electric water heaters


PROBLEM

POSSIBLE CAUSE

SOLUTION

The water does not warm up
Burnt fuse in the electrical fuse box Check fuse and replace it
The water warms up but the operation indicator light does not work Burnt indicator light Replace the light. The operation of the water heater is not affected by the light
Noise during operation A low noise during the warming of the water is normal. A louder noise could mean accumulation of salt deposits on the heating element Occasional maintenance of the appliance is mandatory*
Not enough hot water Insufficient maintenance. It is possible that the on-going accumulation of salt deposits inside the tank can decrease the volume of the water Occasional maintenance of the appliance is mandatory
Water does not warm up enough Short heating time Allow for more heating time according to the size of the water heater
The external temperature control (TITAN models) is adjusted at a lower temperature Adjust the external temperature control at a higher temperature
Water leakage from the safety valve Increased pressure in the water supply It is not a problem of the appliance, it indicates that the appliance is protected against increased pressure (More)
Water leakage from the heating element's flange Uneven or insufficient fastening torque of the flange bolts Fasten flange bolts in diagonal sequence to 7Nm of torque


* Do not replace the ELCO heating element with any heating element of the market. There is a huge difference in quality and design details that are directly associated with the safety and  performance of the water heater.
The ELCO thermostats bear the company name and are especially designed for our electric water heaters.

ELCO has the knowledge and experience to make its water heaters completely safe. If you do not use original ELCO replacement parts, it is certain that you downgrade the safety and efficiency of the appliance.

 


Developed by SmartVision
© ELCO VAYONIS S.A.