Washing Machines
| TROUBLE | CAUSE | TROUBLE - SHOOTING |
| Your machine does not operate | It is unplugged | Insert the plug into the socket |
| Your fuse is defected | Change your fuse | |
| The electric power is off | Check the electric power | |
| Start / pause button has not been pressed | Press the start / pause button | |
| The program knob is in O (off) status | Bring the program knob on the desired status | |
| The door is not shut properly | Shut the door properly. You should hear the click | |
| Your machine does not receive water | Water tap is closed | Open water tap |
| The water inlet hose may be bent | Check the water inlet hose | |
| The water inlet hose is obstructed | Clean the filters of water inlet hose | |
| The valve inlet filter is obstructed | Clean the valve inlet filters | |
| The door is not shut properly |
Shut the door properly. You should hear the click |
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| Your machine is not draining water | The drain hose is obstructed or bent | Check the drain hose |
| The pump filter is obstructed | Clean the pump filter | |
| The clothes are not placed inside the machine in a well-balanced manner |
Spread the clothes inside the machine in an orderly and well-balanced manner |
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| Your machine is vibrating |
The feet of your machine are not adjusted |
Adjust the feet |
| Transportations screws are not removed | Remove transportation screws | |
| There is a small amount of clothes in the device | It does not prevent operation of the machine | |
| Excessive amount of clothes are filled in the machine or the clothes are not placed in a well-balanced manner | Do not exceed the recommended quantity of clothes and spread your clothes in the machine in a well-balanced manner | |
| Your machine touches a ripid object | Prevent your machine 's leaning on a tough place | |
| Excessive foam in the detergent drawer | Too much detergent has been used | Press the start / pause button. In order to stop the foam, dilute one table-spoon of softener in half litre of water and pour it in the detergent drawer. Press the start / pause button after 5-10 minutes. Arrange the amount of the detergent properly in the next washing process. |
| Wrong detergent has be used | Use only the detergents produced for full automatic machines | |
| The washing result is not good | Your laundry is too dirty for the program you have selected | Select a suitable program |
| The amount of detergent used is not sufficient | Use more detergent according to the declaration of the detergent producer | |
| Clothes exceeding the maximum capacity has been filled in your machine | Put the clothes in your machine in a manner not to exceed its maximum capacity | |
| Your water may be hard | Use the amount of detergent according to the declaration of the detergent producer | |
| Distribution of the clothes in your machine is not well-balanced |
Spread the clothes inside the machine in an orderly and well-balanced manner |
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| The water is drained from the machine as soon as it is filled | The end of the water drain hose is in a position too low according to the machine | Place the water drain hose in an appropriate height |
| No water is seen in the drum during washing | No failure. the water is at the lower part of the drum | |
| There are residues of detergent on the clothes | The pieces of some detergents which do not dissolve in water may stick to your clothes as while stains | By calibrating your machine for "rinsing" program, make an additional rinsing |
| There are grey stains on the clothes | These stains may be caused by oil, cream or ointment | Inthe next washing operation, use the maximum detergent amount declared by the detergent producer |
| The spinning process is not done or starts with delay | No failure. The unbalanced load control may works in that way | The unbalanced load control system will try to distribute your clothes in a homogenous manner. After your clothes arre distributed, passage to spinning process will be realized. In the next washing process, place your clothes into the machine in a well-balanced manner |